Shop Support

For any queries relating to ordering online, our customer services team can be reached by calling 01509 606011 or emailing websales@devolkitchens.co.uk. If your query relates to our kitchen furniture, please visit our Contact page for details of our enquiries teams.

Payments

What payment methods do you accept?

You can make secure online payments with the following credit and debit cards: 

Mastercard, Visa and Visa Debit. We can accept American Express up to a limit of £2,000 for purchases through our online shop only.

You can also pay via Apple or Google Pay.

Payment is usually taken at the time the order is placed.

What currency will I pay in?

All payments are made in GBP.

Why has my payment been declined?

Please ensure that your card details are correct before contacting our websales team.

You may need to contact your bank if your card continues to be declined.

Do your prices include VAT?

All prices include VAT for UK customers. International orders are not charged UK VAT.

For all international countries listed on our Delivery page, we ship orders Delivered Duty Paid (DDP), so we cover all import duties and taxes.

If you require shipping to any other country, please reach out to our team for pricing, information and import fees: websales@devolkitchens.co.uk

What is your VAT number?

Our VAT registration number is 939 7380 73.

Can I get a VAT invoice?

Yes. Your VAT invoice is available to download from your order summary page, linked in your order confirmation email.

If you're unable to find it, please email websales@devolkitchens.co.uk with your name and order number, and we'll be happy to help.